Contact Bostonian Shoes

Questions about our classic dress shoes? Our team is here to help with sizing, product details, and everything in between.

Get in Touch

Headquarters

Bostonian Shoes
2847 Commerce Drive
Suite 310
Boston, MA 02108
United States

Response Time

The Bostonian customer service team typically responds within 1-2 business days. We’re committed to providing the same quality service that goes into every pair of our shoes.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday – Sunday: Closed

Send Us a Message

Whether you need help finding the perfect dress shoe or have questions about our FlexLite technology, we’re here to assist. Fill out the form below and we’ll get back to you promptly.

    Frequently Asked Questions

    Bostonian shoes are crafted to standard US sizing. We recommend measuring your foot length in inches and referring to our size chart available on each product page. Our dress shoes typically run true to size, though our FlexLite collection may feel slightly roomier due to the lightweight construction. If you’re between sizes, we suggest ordering the larger size for dress shoes and the smaller size for our casual collections.

    Our FlexLite technology revolutionizes traditional dress shoe design. We use specially engineered lightweight materials that reduce shoe weight by up to 40% compared to conventional dress shoes, while maintaining the classic Bostonian look. The FlexLite sole features advanced flexibility zones that move with your foot, providing all-day comfort without sacrificing the professional appearance you expect from Bostonian.

    We recommend using a quality leather conditioner every 4-6 weeks to maintain the premium leather used in Bostonian shoes. For daily care, wipe your shoes with a soft, dry cloth after each wear. For our polished leather dress shoes like the Ipswich or Wenham, regular shoe polish matching your leather color will preserve the finish. Store your Bostonian shoes with cedar shoe trees to maintain shape and absorb moisture. Avoid excessive exposure to water, and if shoes do get wet, let them air dry naturally away from direct heat.

    Traditional Bostonian dress shoes like our Stockbridge and Commonwealth collections may require a brief break-in period of 3-5 wears as the leather conforms to your foot. Our FlexLite and First Flex collections feature advanced comfort technology and typically feel comfortable from the first wear. For faster break-in of leather styles, we suggest wearing them for short periods initially and using leather conditioner to soften the material.

    Bostonian cap toe oxfords, like our Wenham and Collier styles, feature a simple horizontal seam across the toe with minimal decoration—perfect for conservative business environments. Our wingtip oxfords display the distinctive “W” shaped toe cap with decorative broguing (perforations), offering a slightly less formal but equally classic look. Both styles represent timeless Bostonian craftsmanship, with the choice depending on your personal style and dress code requirements.

    Our leather dress shoes work beautifully year-round. For warmer months, the FlexLite collection offers exceptional breathability. In winter, our traditional leather oxfords and boots provide durability against the elements—though we recommend applying a waterproofing treatment for heavy rain or snow. Our suede and nubuck styles, including select casual shoes and chukka boots, perform best in dry conditions. The Bostonian collection is designed to give you versatile options for every season.